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We believe our most important service is supporting you after your system is installed and commission.

We have created a Concierge service that includes both:

Pro-Active support to maintain your system for the most reliable operation.
24 / 7 reactive support when there are issues.


In most cases after hour support requests are quickly resolved remotely in minutes. But if necessary, we will send a senior technician to your home in Malibu, Beverly Hills or neighboring areas. We realize our customers are most likely to use their home theater systems in the evenings or weekends and in the company of friends and family. So once your system is complete, you will be provided with direct phone numbers of our principal and senior staff.

Please review our different Concierge programs in the document below.

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24/7 Remote Monitoring and Regular Visits Improve Reliability & Optimizes Performance

Concierge list 1

concierge list 2