CONCIERGE CARE PROGRAMS
Our Concierge Care Program offers 24/7 in-house support to keep your systems running flawlessly.
à la carte services
Regular Rate for Scheduled Site Visits
$150 a month for Network 24/7 Monitoring & Remote Access
Regular Rate for Firmware Upgrades: Crestron & All other devices
Regular Rate for Test & Reset: All Key Components
Regular Rate for Network Health Diagnosis
Regular Rate for Calibration Check: Surround Sound and Video
Regular Rate for Projector Cleaning & Lamp Check
Regular Rate for Checking UPS Batteries & Projector Lamps
Regular Rate for Vacation Return Visits: Check all Systems
Regular Rate for 3rd Party Phone Support (DirecTV, ISP, Vendors, etc.)
1 Hour Minimum for Quick 15 Minute Reset Service Calls
First Hour Rate for One Hour On-Site Service Call
Regular Rate for Lamps & Defective Units Replacement Labor
Double Time for After 5PM & Weekend Service
Same Day Surcharge for Same Day Response
24/7 Regular Rate for Phone Support
Regular Rate for Remote Software Diagnose & Repairs
Contact Support
Your Life is 24/7, our support is 24/7. As an HTA-certified company, Future Home's Concierge Care Program offers personalized, 24/7 in-house support to keep your home technology running smoothly whenever you need it.
